Testimonials

What Our Customers Tell Us:
 
The professionals at Emmett's Energy are prompt, thorough, knowledgeable and professional. I can't say enough about them! They are easy to reach and helped me find the right fireplace systems that met my needs & budget.
Rochester, MI 
 
Great sales experience. Outstanding installation experience.
Rochester Hills, MI 
 
Our installation went really well. Brett & Andrew were so quiet & worked hard all day. The drop cloths were clean and so was the shop vac filter. Really appreciated that. Definitely appreciate your professional service. Love our gas fireplace. Thank you!
Harrison Twp, MI
 
Hi Joe,
My wife and I are very satisfied with our new fireplace insert. We love to sit and watch the gas flames flickering and feel the warm air blowing into the room. Your installer did a very nice job. Very courteous & cleaned up good.
Pontiac, MI
 
Love my new fireplace! Thanks for your timely & professional installation!
Chesterfield, MI
 
What a great experience we had working with the staff at Emmett's. We need to warm up our family room which is on a slab. We decided on a fireplace insert. Our family room is so cozy now. We absolutely love it. Special mention about the general manager Eric. He couldn't have been more friendly and helpful. Just a great person.
Shelby Twp, MI
 
Great job. We love or new fireplace gas logs! Thank you.
Waterford, MI
 
Great service.
Sterling Heights, MI
 
Pleasure dealing with Rick. Installation went smooth.
Clarkston, MI
 
We are very satisfied with the work that you have done at our home. The gas insert looks very nice and works great. The installation was done very professionally.
Sterling Heights, MI
 
Pat, Denzel & Brett were all great to work with and very knowledgeable. We love our new gas insert. It fills the void we were having in our home.
Imlay City, MI
 
Bought two fireplaces & inserts that were installed by Eric VanDyne. He was exceptional! He handled our outstanding issues, followed up with us and fully explained how to use both fireplaces. He is one of a kind!
Waterford, MI
 
5 stars!! Eric V. did a great job and knew what he was doing. He was very pleasant, on time and cleaned up after himself. I would recommend him to my friends. Thanks Eric.
Waterford, MI
 
Thanks Eric V. for everything. You made the whole experience great!
Milford, MI
 
I originally met Brett & Andrew on August 20th and then on September 30th. Brett came back to fix the fireplaces. It is so wonderful to have a capable, polite and pleasant fellow doing work in my home which is not often found today. Nice company you have. Just wanted you to know. You are the best.
Rochester, MI
 
Great customer service and very knowledgeable! We chose Emmett's Energy because they have been in business since 1979. We drove 134 miles one way just to buy our Hearthstone Heritage wood stove from them.
Augusta, MI
 
From our first visit to your Romeo store, to the installation of our fireplace by Brett and Andrew, we are very happy with Emmett's Energy and will give our recommendation to all of our relatives, neighbors and friends. Thank you!
Macomb, MI 
 
I knew as soon a I met Oliver (the dog) that you were the folks that I would like to work with. Eric was great. He explained all of my options and answered all of my questions regarding the products I was researching. Your installers are outstanding.
Rochester Hills, MI
 
The installers were great. Very careful & prompt.
East China, MI
 
Patrick took the time to show and explain options and features making purchasing easier. We did not feel pressured at all. Brett and Andrew were respectful to us and our home during the installation. They were competent and considerate as I monitored the process, at times probably more closely than they needed. So far we've done little with our insert, but look forward to using it when cooler weather arrives. Thank you!
Washington, MI
 
Eric provided us with great customer service and kept us in the loop with regards to delivery and installation. The installers were quick and friendly.
Port Huron, MI
 
I was very happy with the service I received on both the sales and installation of the fireplace I purchased. Sales took the time to explain and help me decide what I wanted. Installation did a great job.  I will recommend Emmett's Energy.
Casco, MI
 
We were very pleased with the installation of the fireplace. Also, we appreciate that they took time before leaving to go through the instructions on how to use the fireplace. Thank you for such great service.
East China, MI
 
Joe, our sales associate, was very thorough & personable. Rick Ausmus, the installer, was terrific, patient and friendly.  It was a nasty installation due to removing the old insert.  We love the new one but only got to use it twice and we're off to Florida.
Orchard Lake, MI
 
 We love it! Could not be happier. Excellent sales & service. Keep up the good work.
Davisburg, MI
 
We went to Emmett's to check on a fireplace door. Pat was very helpful in selecting our new gas logs and door. Brett did a very good job installing the gas logs and door. We are happy with our new system. Thanks.
Shelby Twp, MI
 
 Eric knew everything about the fireplace insert that we were interested in. He also had answers for all of our questions. He Even stayed after hours to explain. Great customer service! Thanks.
Washington, MI
 
Installation, product knowledge and product are a 10......no make that an 11.  We are very, very pleased with our Lopi Evergreen.  Emmett's Energy staff are like artists of wood burning energy.  They always take the time to answer any technical questions we have about our stove.  Good product & staff!
Oxford, MI
 
The installer, Rick Ausmus, performed a great job.  He is very conscientious and took a lot of pride in his workmanship.
Clarkston, MI
 
Joe was awesome!  Thanks for everything.  We love our new stove and the customer service at Emmett's was great.
Davisburg, MI
 
It was a pleasure working with your company.  From ordering, installation & making our payment.  You made things very easy.  Thank you.
Waterford, MI
 
We've been with Emmett's since 1984.  Great service then and now.  Eric is a great service tech.  He installed a flu on a snow covered roof in November.  Great job.
Saint Clair, MI
 
Excellent service & install.  Eric is a very very valuable employee.  He knows his stuff!
Shelby Twp, MI
 
Eric did an excellent job of taking care of us.
Kimball, MI
 
We love the product & the service!  Thanks.
Shelby Twp, MI
 
Professional & clean install.  Thanks!
Rochester, MI
 
Both our salesman & installer were great.  We love our new gas fireplace.  We will always give you a good reference.
St. Clair, MI
 
Great service!
Sterling Heights, MI
 
Emmett's was recommended to me by some of my customers. I'm glad we did business with you. Great experience and better results! Eric with product knowledge and Brett with a great install......Great job guys!
Macomb, MI
 
Brett was a great installer. Made an accurate and nice and very stable surround. Came back a second day to finish up. Product was as promised and I love it. Just finished the tile surround so I will post pictures soon.
P.S. Eric was awesome in helping me plan and get what I wanted.  Thank you!
Shelby Twp, MI
 
A word of thanks and commendation. We recently purchased and had installed a Lopi Northfield GS2 gas stove from your company. Pat was most gracious as we proceeded through the purchase process. He offered alternatives and answered all of our questions. He then proceeded with the written quote and invoice, clearly detailing all of the expenses. He is a fine salesman.
The installation was performed by Brett Sivec. He is the type of employee any business should value highly. Brett was very pleasant and respectful. I especially noted the care he took while performing every aspect of the installation. I also appreciated how well he cleaned up afterward. All in all, he did a great job. A note of interest: Even the township inspector that approved the installation commented that it looked very good.
Thank you all for your courtesies and know that we will certainly recommend you company should the occasion arise.
Macomb, MI
 
We love our fireplace. We are so happy we went to Emmett's Energy.  Great customer service. Very helpful. Amazing job! Thank you. We will definitely recommend you in the future.
Shelby Twp, MI
 
We could not be more pleased with everyone at Emmett's. Very helpful, from inside sale to installation. We love our new insert. Thank you so much! Would definitely refer to others.
Mt. Clemens, MI
 
Your installers were very professional. They cleaned up all debris, they took their time and were not rushed.  They explained the operation of the unit. We would use you again without reservation.
Macomb, MI
 
Awesome service. Awesome installers. Awesome stoves.
Casco, MI      
 
Eric, Brett And Andrew are outstanding in their workmanship, arrived ready to  install our fireplace on time and worked as a team.  We appreciate your prompt service call, and looking forward to a new replacement stainless fireback. Our thanks to all of you.
Troy, MI
 
We love the Lopi Answer and the GreenStart.  Thank you to Brett, Pat and the whole crew.  It was a pleasure working with you.
Harper Woods, MI
 
Rick and Joe,
Thanks for the great job on the installation on my fireplace. Due to your skill and honesty, it was a pleasure doing business with you. Thanks again. I would recommend you to anyone.
Clarkston, MI
 
We are very pleased with all of the staff at Emmett's! Eric was very knowledgeable and is a dedicated employee. Pat priced out the job and explained every detail. The installation was done by Brett. He is a great employee and very pleasant to work with and he professionally handled the assignment. Chris's stonework was outstanding. You will get more work after my friends check out my insert!
Shelby Twp, MI
 
Eric, Brett and the rest of the team at Emmett's Energy were awesome! They went above and beyond the duties that were expected of them. In the 10 years and 2 homes that we have remodeled, this was by far the best company that we have hired. We cannot thank you enough for all of your hard work and unmatched level of professionalism. Our Fireplace Extrordinaire 44 Elite is beautiful.
Almont, MI
 
Excellent service & installation.
Washington, MI
 
Eric did a great job installing the fireplace insert. Very conscientious and thorough in his work.
Troy, MI
 
The guys did a very good job. Glad they stuck with it as it was raining and cold all day.
Brown City, MI
 
Our salesman Patrick was very efficient, friendly & caring.  The install crew was considerate of our house (much appreciated) and did a great job.  Overall......very satisfied!
Washington, MI
 
I love the new gas insert!  Four days after it was installed my furnace quit working but the fireplace kept us warm until the furnace was repaired.  It's nice to have it as a back up system.  Thanks for the good service!
Clarkston, MI
 
A very positive experience.  Brett and Andrew were the best contractors we have had at the house.  Very polite, knowledgeable and patient answering my questions.  I have already recommended Emmett's to a friend.
Metamora, MI
 
I haven't used my new stove this summer (It's summer......lol) but am very happy with the service and the helpful people that work there.
Anonymous
 
Looking forward to winter.
Oxford, MI 
 
I am very pleased with my new fireplace and am very happy with the installation process.....very efficient!  My family room is cleaner than ever thanks to the "clean up crew".  Thank you!
Washington Twp, MI
 
Thanks guys.  Everything went great.
Harrison Twp, MI 
 
Our experience with Emmett's Energy was efficient, comfortable and informative.  We especially appreciated Ken's professional yet personal service.  He was very helpful when teaching us how to operate the system.  He and Joe are an asset to your company and we would recommend Emmett's Energy to our friends.
Waterford, MI 
 
Both the item I purchased and the experience at the store and at delivery were outstanding!
Waterford, MI
 
Eric,
The fireplace purchase and installation experience was very positive & professional.  We are looking forward to years of warmth.  Thanks.
Attica/Arcadia Twp, MI
 
Thanks Joe for all of your help in making the right choice of a fireplace.  It is in the storefront and working great!  We have had many compliments.
Grand Blanc, MI
 
You have the best customer service that I've received in many years.  Knowledgeable sales staff, scheduling, confirming and courteous installers with a followup call and folder for paperwork.  You did everything right!  Eric, thanks for all of your help.  We love the warmth!
Capac, MI
 
Thank you for your wonderful service! From your gas fireplace to your installation crew......you are top notch! (p.s. store sales reps too).  We are very pleased and enjoying our new gas fireplace everyday.
Shelby Twp, MI
 
Excellent service. Professional and knowledgeable staff and technicians. Thanks.
Washington, MI
 
Great selection of quality stoves. Love our Hearthstone Castelton. It's heating our home as we hoped and expected. Patrick and Eric are very knowledgeable about their products. Allan and Brett did the installation very professionally. They did a geat job putting the stove where we wanted it and on our glass hearth. Thank you.
Casco, MI
 
Allan did a great job! Eric, Thanks for all of your help!
Oakland, MI
 
We would like to thank the whole "Emmett's Energy" crew for helping us in selecting the right unit for our house and answering all of our questions. Pat and Eric are real pros.  We will be directing all of our friends to those two, when they want to know about wood burners. Also, we want to say "Well Done" to the installation crew, flawless work!  We're very pleased.
Sterling Heights, MI
 
Thank you for a fantastic install. We couldn't be happier. Your input during the selection was a great help as well
Rochester, MI
 
Total experience was very professional. Can't ask for any better communication, workmanship or product. Five stars all around. We're finally warm. Thank you very much.
Metamora, MI
 
Rick the store manager was great. He was helpful and very customer oriented. He was also very professional. Rick, the contractor, was a perfectionist. He did a beautiful job with the stone.
Waterford, MI
 
Dear Pat and Staff,
 
We are so pleased with our Lopi Leyden stove! Even though the weather has still been mild, we have kept the stove at a slow burn just to keep the chill out, and have found the stove so efficient at keeping the house warm, we've had to open a window a time or two. Also, we would like to tell you how especially delighted we are with the beautiful installation Allan and Brett did. We've received many compliments! They were conscientious about the placement of the stove and pipe for the best aesthetic look, as well as being observant of clearance ordinances. They were professional yet very friendly; from being meticulously careful not to track dirt on our floors to answering all of our questions and offering suggestions of their own. Thanks for steering us in the right direction with the Leyden. We aren't regretting it. 
Riley Center, MI
 
My experience with Emmett's Energy was great. They did exactly what they said would do without delay. Allan installed the logs we now enjoy. He was very easy to work with. Listened to what we wanted and left our house in perfect condition. Thank you.
Shelby Twp, MI
 
Thanks Eric for your technical assistance and support with our stack & pipe project for our cabin!
Armada, MI
 
Great job/well handled including installation. I am very pleased with the Weber grill.
Clarkston, MI
 
Thank you for your time and and all of the info about the Weber series grills. The personal care is very important. I hope your business continues to grow! God Bless.
Clarkston, MI
 
Our stove looks awesome and works great. The installation was top notch and the guys cleaned up everything when they left. Pat was great to work with. Emmett's Energy rocks!!! Can't wait for winter.
Lenox, MI
 
Installation was great! Thanks.
Auburn Hills, MI
 
Gas fireplace insert: Great installation, Runs beautifully, Love It! Thanks!
Highland, MI
 
Happy Wife=Happy Life!!
So far it's everything we expected. We still would like to see winter over with! All in all we are very pleased. Thanks.
Lake Orion, MI
 
Thanks to the Emmett's Energy crew for installing our stove. Our family has spent many evenings sitting aroung the fire together because of you. Allan did a wonderful job on the install and educated us on using the stove more effectively. Bill did everything on install including shoveling our driveway! Thanks to Eric for always being available to answer questions.
Leonard, MI
 
This was our second purchase from Emmett's. Great transaction once again. We love the unit. We love the service from Rick and Joe.
Waterford, MI
 
I was very pleased with my new logs and the cleaning and repair job your tech did for my fireplace. I'm now enjoying it almost every day.
Clarkston, MI
 
 
Super job all the way from sales to installation. We couldn't have asked for a better experience.
Rochester Hills, MI
 
Installer was great! I will Recommend Emmett's to others.
Holly, MI
 
Very pleased with the service. We are enjoying the fireplace every night.
Waterford, MI
 
I can't tell you how pleased I am with the salesmen who helped make the decision on what I needed for the comfort of my home. To the fellow who installed my gas line and fireplace burner, "you are top notched". I wouldn't change a thing.
St. Clair Shores, MI
 
Thanks for the quick response to the gasket issue with the Hearthstone Equinox I recently purchased. Glued it up, cured it in with a low fire and good as new. The residue was a "white" color, just looked like it did not bond well at the factory. Stove is performing great, house is warm. Rear heat shield and fan are really great!!! Thanks again for all your efforts and service. Kids are barefoot and in t-shirts in the house. Wife not complaining about being cold.
Marlette, MI
 
To the staff at Emmett's Energy:
We would like to thank Rick Bray, Waterford store manager, for helping us to have our new gas logs installed in time to enjoy during the Christmas and New Years holidays. We would especially like to thank Ken who installed the gas logs system on December 21. It was a complicated project that required ten hours to install and we appreciate his technical knowledge and perseverance.  With Many thanks,
Commerce Twp, MI
 
Allan did an exceptional job installing the unit under very challenging circumstances. Everyone At Emmett's was great, knowledgeable, friendly, professional and helpful. Great job and thanks. Love the Lopi stove.
Grosse Pointe Farms, MI
 
We purchased a Weber Genesis gas grill from your store on Dixie Highway in Waterford.
1.  Grill was delivered when promised
2.  No damage/works fine
3.  Salesman helpful and friendly
4.  Wanted to give local store the business instead of "Big Box" stores
Clarkston, MI
 
Your business provided a wonderful service. Thank you very much. We love our insert!
Oxford, MI
 
Allan (installer),
We are very pleased with your installation of our new fireplace! We really appreciated how careful & meticulous you were. We are so happy, we may never leave the room.
Washington, MI
 
Thank you very much from sales (Eric Stevenson) to installation. You were all very helpful and kind in helping us with our fireplace insert. We will definitely recommend you to others! We will enjoy it. Thanks again.
Almont, MI
 
100% satisfied. From the first time we walked into your store to the final and complete installation. No high pressure sales pitch. Excellent experience with Pat to Allan's installation of the stove. A good down to earth experience. We will  highly recommend Emmett's Energy.
East China, MI
 
We appreciate you honoring the competitive price and the quick delivery. Thanks for taking the old grill. Rick and Joe were great. Thanks again.
Clarkston, MI
 
We are completely satisfied. Best small business I have dealt with in years.
Davisburg, MI
 
I couldn't ask for better service. Thanks Pat and Eric. Plus Al did a very good job installing the insert. Now if it runs as good as the old one did, I'll be very happy. Nice doing business with Emmett's Energy.
Port Huron, MI
 
I was impressed with the fellows who installed my insert in my fireplace. They were good at cleaning up after their job and friendly.
Almont, MI
 
We were very impressed from the time we came to your showroom in Romeo. Your salesperson Eric Stevenson Was great. Loved the St. Bernard, too. Allan, who installed the unit was also superb. We will definitely refer you to others. Thanks so much.
Birmingham, MI
 
We are exceptionally pleased with the sales, product and installation of our new fireplace doors and gas logs. Pat and Eric were very helpful with all of our questions towards our selection. Installation was great! We would recommend Emmett's Energy to all of our family and friends. We loved Oliver's (the dog) warm greetings too!
Washington, MI
 
We are extremely happy with our beautiful new insert. It heats the room within 10-15 minutes. Your service is great. Allan is a very knowledgable careful and polite installer. Happy Holidays!
Macomb Twp, MI
 
Guys, Thanks for making the drive to Huntington Woods to service us. The fireplace insert looks better than expected and performs great. The GreenSmart remote is the most useful remote I own. Awesome system. Thanks again.
Huntington Woods, MI
 
Thanks, works great, makes it through the night! Installers Allan and Tim were great guys. Thanks To Eric!
Clyde, MI
 
Good experience buying 8-24 and install On 9-28-11.
Shelby Twp, MI
 
 
CALL US TODAY • 1-877-8EMMETT1-877-9EMMETT • OR • EMAIL US
CALL US TODAY • 1-877-8EMMETT
1-877-9EMMETT • OR • EMAIL US
For Fireplace repair in Romeo MI, like us on Facebook!
For Fireplace repair in Sterling Heights MI, visit us on Google!
To schedule your BBQ Grill installation in Waterford MI, just email us!
 
 
70790 Van Dyke rd. Romeo, MI 48065 • or • 4994 Dixie Hwy, Waterford Twp, MI 48329
Mon-Fri: 10-6 Sat: 10-4 Sun: Closed
For Fireplace repair in Romeo MI, like us on Facebook! For Fireplace repair in Sterling Heights MI, visit us on Google! To schedule your BBQ Grill installation in Waterford MI, just email us!
70790 Van Dyke rd. Romeo, MI 48065 • or •
4994 Dixie Hwy, Waterford Twp, MI 48329
Mon-Fri: 10-6 Sat: 10-4 Sun: Closed
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